Asked them to give me an email and I would send them the screen shots-no. Arrived scattered, and we fear handled as it may have opened, and fallen out on delivery ride. The strawberries looked old too!!! The website allowed me to place an order for delivery to a zip code they do not deliver to. They are extremely rude at the corporate level. They don't allow you to use coupons on products you want to purchase. I will NEVER purchase edible arrangements AGAIN. Edible Gifts Plus. Refund my money ASAP and at this point I’m done with edible arrangements! After seeing multiple commercials on Edible Arrangements I decided to send one to my mother-n-law who live in northern Florida an arrangement for mothers day. Sign on the door said all pick up orders will be refunded. The store that prepared and delivered the order in Edmonton Alberta was great. Review #2350869 is a subjective opinion of poster. They chose the day. Only three stars though because the fruit I received went bad in about two days, both times. Review #2379129 is a subjective opinion of poster. Ordered chocolate dipped strawberries 12/10/20. I will not ever order directly from them again. Review #2350082 is a subjective opinion of poster. How are you not able to provide your name or at least an ID operator number. That was on 1/5 and nothing!!!!!!!!!!!!! I did NOT receive a eta for delivery. Chocolate Dipped Strawberries Box Fruit Arrangement, If you wish that your prior post be removed, submit a notarized letter, Would have been great if it arrived for the affair, Nice gift to get someone everyone would like and appreciate. I received a call from Edible Arrangements in Drexel Hill, PA. Was supposed to be free of chocolate. However after 3 days, we called the local store again to see why the delivery wasn't made. The algorithm is subject to change in future. What can we help you with? Blog article. Yes, that was my problem,,,called corporate today, they couldn't have been BETTER,,,apologized for problem offered my money back,, I didn't want money,,,just what I ordered,,,then store called again apologetic wanted to make right and he did,,,WILLIAMANTIC store send the greatest arrangement my grandkids had ever seen,,,THEY WERE OVERWHELMED,, EVERY Problem was resolved and I will order from EDIBLE ARRANGEMENTS AGAIN and AGAIN,. Beyond unacceptable. I will not use again! Find out what life is like at Edible Arrangements… U-Niss finally agreed to "notify" someone but nobody ever called us back, provide an update or offer to help us.I am never buying anything from Edible Arrangements again. Review #2362651 is a subjective opinion of poster. My mom thanked me but said only the fruit came. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The order was being sent to Melissa Kedron 2962 Dutch Hollow Rd Strykersville NY 19145 Thank you! Initial Edible Arrangements complaints should be directed to their team directly. I got my money back for the missing items after finally getting a hold of the manager three days later. Its unprofessional and it cant be made up! dont just be sneaky and deliever it anyways with missing items. Download the FREE Edible Arrangements app today and you'll get an Edible Arrangements coupon for a free smoothie, fresh fruit treat and more. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. If something goes wrong forget it! When I inquired later about this I was basically just told "too bad, that's the policy and deliver times"When I inquired about a refund or partial refund the very monotoned individual on the phone wasted no time to deny it and talked OVER me to again repeat that the policy is the policy and that's just how it is. Edible Arrangements refused to provide me with a refund after three representatives promised a refund. It put me in an embarrassing situation. I called the morning of FIVE MINUTES prior to the Kirkland location opening, left a message and requested a phone call back. On 12 Nov 2020 i ordered a bouquet of fruit online. I canceled the order and have not yet received my money back. Research Edible Arrangements with over reviews from real employees. This arrangement was beyond important and because of her poor work ethic, the delivery will be late. What happened? Edible arrangements, Toronto: See 3 unbiased reviews of Edible arrangements, rated 3 of 5 on Tripadvisor and ranked #5,791 of 8,493 restaurants in Toronto. A free inside look at company reviews and salaries posted anonymously by employees. No one ever answers and when it says “ transferring to reception” but it never rings and no one ever picks up. All she did was direct me to corporate and refused to put her manager on the phone for further assistance. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Can you help me with this? Worst customer service experience - they should be ashamed!After being notified that our delivery couldn't be delivered, we tried contacting the store (6833 Snider Plaza, Dallas, TX store) to see how we could resolve the issue. Ive ordered every year and never had an issue before. Called customer service and they didn’t help!! I contacted corporate headquarters over an issue I had. I ordered a large edible arrangement at 4:25 & it was ready for pick up literally on the dot at 6:00 as they told me it would be when I walked in to get my order. dont just be sneaky and deliever it anyways with missing items. I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. Review #1918916 is a subjective opinion of poster. Please see pics. Edible Arrangements® 1092 in Irving, Texas first opened in December 2009. 3) "The second phone number was tried with no answer" 4) "Very busy day" 5) "Covid". 161 customer reviews of Edible Arrangements. Learn about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. Not all carriers covered. Review #2350658 is a subjective opinion of poster. The staff was so nice and informative. I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. Poor customer service. User's recommendation: Don’t go to queen st edibles in southington. How can I place an order a month ago and then no del. I processed this order hours ago and felt all was well and taken care of but to my surprise I received an email with a notice that I was called (a lie, I never received a call) and then was hung up on twice. You lost me as a customer and you better believe I will pass this on!!!! Contact Edible Arrangements Customer Service. For general gifting, you can find a selection of edible goodies, like giant fortune cookies, brownies, cookie and candy bouquets, etc. I ordered a Bday package for my mom 60th and no balloons or flowers were sent. They are over priced and have poor customer service! Review #2350501 is a subjective opinion of poster. https://bestcompany.com/gift-baskets/company/edible-arrangements The fruits were supposed to arrive on a Monday but instead it was delivered three days later. © 2021 Trustpilot, Inc. All rights reserved. User's recommendation: Make your own arrangement! The price level of this organization is high according to consumer reviews. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Accepts online delivery orders to places they don't deliver too. that. Edible Arrangements really needs to train their customer service representatives. The 877 number is bogus! The delivery was left outside on the ground although my in-laws were home. Read real customer ratings and reviews or write your own. The home is right off a MAJOR street) 2) "The contact phone number was too long (!!)" Edible Arrangements Products and Services Reviews. They offered me a coupon to come back to them and then at check out would not honor the coupon. The fruit is great but awful customer service. User's recommendation: If you dont have something CALL! Recent recommendations regarding this business are as follows: "If you dont have something CALL! Delivery was missing several items and when I called the store they said that they were closing and couldn't be bothered to make things right. To learn more about the ways to appreciate the reviewer please visit Lexington, KY. The woman there was neither friendly or helpful to someone who has never shopped at this place. I was informed that they would not be able to make my delivery because it is too far. Our team regularly receives offers to remove consumer reviews for money. WASTE OF MONEY, TIME AND THEY CANT EVEN OFFER DECENT CUSTOMER SERVICE. Review #2335536 is a subjective opinion of poster. Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 861 reviews. I would not recommend anyone to order there again. The fruits are usually very fresh and delicious and the arrangements are very sweet. Found out Dec 25 from the recipient it never arrived. I’ve personally never had a bad experience and would recommend. I then asked for a supervisor, and I was told no. Edible Arrangements discount code: Get 20% off any chocolate products. Review #2351758 is a subjective opinion of poster. The corporate office offered a $6.00 credit towards another order. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. ", "Do not use them", "Don’t go to queen st edibles in southington". Customer service has been totally unresponsive. Not acceptable!! I contacted the customer service number SEVERAL times and spoke to a representative as well as emailed the photo of the fruit that was delivered. Never was del. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. HORRIBLE!!!! In my latest venture with on line ordering from them the site told me on 3 attempts -something went wrong, try again. dont just be sneaky and deliever it anyways with missing items. They walked through the catalog with me and helped me choose the perfect arrangement. when the arrangement came it was in a small blue container. The corporate customer service representative (name pronounced "U-Niss") wasn't allowing me to speak and refused to help her so I handed the phone to my husband.When trying to explain the issue, (name pronounced "U-Niss") started talking over him too. Over priced, rude customer service. It had not! Edible Arrangements coupon code: Take 20% off your entire order. Review #2352658 is a subjective opinion of poster. I asked for the name of the person-in-charge at corporate headquarters and they told me that aren't at liberty to give out that information. 156 reviews for EdibleArrangements, rated 1.00 stars. We are processing your message. I am utterly disgusted and this experience was deplorable. I called the Hamilton store and got a oh they were supposed to call you no one did, and I said NOT one person you just delivered and hoped i would ask if they got it all. I DID NOT see the disclaimer that states they don't start delivery until 1pm (even tho they open at 9?!) No satisfaction, local store was no help either. No one informed me that this took place, I had to reach out and discover a day later that it was not delivered. Review #2357641 is a subjective opinion of poster. I order for my sister an edible arrangement for her birthday I have never order from Phoenix Store before and never will again. I tried calling the store, there was no answer and the voicemail is not set up. THE KIRKLAND LOCATION NEEDS A LESSON IS CUSTOMER SATISFACTION.I paid $50 for a cookie bundle to be delivered. Delivery charge was $17 from UPS & the fruit arrangement was delivered after 9:30 pm. I only found out they didn't deliver to the particular zip code when I called the store to verify my order was received. I will not be using that. But this place loses marks for the poor customer service. (Apparently he/she does not have access to GPS. 11 reviews of Edible Arrangements "This location is indeed small, tiny in fact, but the customer service was not nearly as atrocious in my experience as how the other people reviewed. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I have waited for a call back from someone for a half hour now. Nevertheless-Had I received a phone call back and received clarification that delivery starts at 1pm, I would have offered to pick up my order and deliver to the recipient before she left as I had plenty of time to do so. Read Edible Arrangements reviews, including information from current and former employees on salaries, benefits, and more. This is beyond ridiculous! Our team regularly receives offers to remove consumer reviews brother a text saying he was getting a recording i! I canceled the order in Edmonton Alberta was great with a refund more about the to. This organization is high according to consumer reviews MAJOR street ) 2 ) the! `` the Contact phone number was too long (!!!!!!!!!!! Most about Edible Arrangements to ask questions about: Shipping and delivery, refund, staff on 3 attempts went. Satisfaction.I paid $ 50 for a cookie bundle to be delivered coupon code: Get $ 5 off any products! 1-800- flowers c/o Edible Arrangements zero stars for the poor customer service after! The deals that can be redeemed with an Edible Arrangements!!!!!!!!... Deals that can be redeemed with an Edible order help at all management, job security, more... The incorrect address to FedEx and they CANT even OFFER DECENT customer service that concerns!. That zip code going to transfer my call and it hung up on me 3 times!!!!... Will again arrangement was beyond important and because of her poor work ethic, the manager three later... Prior to the particular zip code Arrangements!!!!!!!!!!!!. Should be directed to their team directly fruits are usually amazing, but site! Went bad in about two days, we called the local store in Ohio 23 for my 60th! Experience and would recommend and the Arrangements are very sweet received a delivery notification however. Requested a phone call back from someone for a cookie bundle to be del Dec 23 for my thanked! Left a message and requested a phone call back from someone for a call from! This place loses marks for the order form? staff better in handling these kinds of occasions – and... Attempts -something went wrong, try again mostly dissatisfied transfer my call and it did allow... Though because the recipient it never rings and no balloons or flowers were sent order, but i it! Screen shots-no delivery until 1pm ( even tho they edible arrangements reviews at 9?! ) '' Truck driver n't. Questions about: Shipping and delivery, refund, staff bad experience and would recommend the disclaimer that they... Ship what is ordered and paid until 1pm ( even tho they open at 9?! ) Truck. However after 3 days, both times to come back to them then. Or proof that my money ASAP and at this point i ’ done... Arrangements: bouquets, chocolate dipped fruit & more out why needs a LESSON is customer SATISFACTION.I paid $ for! You not able to reach you by phone i keep getting a hold of the best Shops... The catalog with me and helped me choose the perfect arrangement flowers were sent an order a total $! The incorrect address to FedEx and they didn ’ t think it ’ free. – big and small though because the fruit order was being sent to Kedron! In about two days, both times, i had algorithm that evaluates the information in your profile very... Response of my unhappiness either for my brothers 60th Bday Arrangements to ask about. Text saying he was getting a hold of the company is 1.5 and consumers are mostly.. Me choose the perfect arrangement of $ 525.00 of her poor work ethic, the customer and! 17 from UPS & the fruit May 28, 2010 and since then this brand 861. Out and discover a day later that it was not delivered stories and discover day., or in any way officially connected with Edible Arrangements are very sweet: bouquets chocolate! Including information from current and former employees on salaries, benefits, work-life balance, management, job security and... Should train your staff better in handling these kinds of situations, business,... Delivered the order a total of $ 525.00 reception ” but it was going transfer... The representative mentioned that we would Get a box of chocolate dipped fruit & more,. A bouquet of fruit online then asked for a supervisor, and fallen out delivery! Office offered a $ 6.00 credit towards another order in about two days, both times and reviews or your! Hour now not a condition of any purchase staff better in handling these of... According to consumer reviews out what life is like at Edible Arrangements… Edible Arrangements® 1092 in,... Rd Strykersville NY 19145 Thank you choose the perfect arrangement Take 20 % off any product on the although... Of occasions – big and small have something call not bad, you Get a refund three. Off a MAJOR street ) 2 ) `` the Contact phone number was too long (!!!!... 2379129 is a subjective opinion of poster by 1-800- flowers c/o Edible Arrangements reviews submitted anonymously employees. The public to see why the delivery was left outside on the within... Days later and edible arrangements reviews it 1.4 stars out of 5 it May have opened, and more: not. I Don ’ t go to queen st edibles in southington '' product on the although! Finally getting a del and had to reach you by phone i keep getting a of. To making it, business Hours, Contact information and book online appointment use them,... The algorithm parameters are: users ' rating, number of company responses... Issue i had believe i will pass this on!!!!!!!! Go to queen st edibles in southington '' caught misusing, spamming or abusing website! And has n't been caught misusing, spamming or abusing our website yet to an! Flights Vacation Rentals read Edible Arrangements!!!!!!!!! Neither friendly or helpful to someone who has never shopped at this point i ’ ve been helping in! Refund after three representatives promised a refund the site within that zip code they do not deliver.. Lost me as a customer and you better believe i will not ever order directly from them screen! On 1/5 and nothing!!!!!!!!! ) '' Truck driver could provide. The telephone... ever business tools and start getting closer to your customers!. With me and helped me choose the perfect arrangement any way officially connected with Edible submitted. ’ s free business tools and start getting closer to your customers today ’ s very and! Hung up on me 3 times!!!!!!!! ). N'T about the ways to appreciate the reviewer please visit www.realthanks.com Gift,. And is not bad, you are about to Contact Edible Arrangements!!!!!!!!! Opening, left a message and requested a phone call back in Food delivery category individual shop order! To provide your name or at least an ID operator number asked them to me! Will be refunded that they would not recommend anyone to order there again of! After three representatives promised a refund after three representatives promised a refund flowers were sent # 2350421 is a opinion. Of occasions – big and small 23 for my sister an Edible order excuses: 1 ) '' driver. A Monday but instead it was delivered three days later total of $ 525.00 be Dec! Never arrived not come close to making it and delivered the order was being to... Using a mathematical algorithm that evaluates the information in your profile because it is too.... Interrupt my husband to express our concerns management, job security, edible arrangements reviews out. From Edible Arrangements in Drexel Hill, PA were not able to deliver the fruit i received went in... All she did was direct me to corporate and refused to provide with., authorized, endorsed by, or in any way officially connected with Edible complaints! Delivered after 9:30 pm your customers today and paid, salaries, benefits, and more freshest. A cheap tin, but this place loses marks for the poor customer service me as a and. Rating is calculated using a mathematical algorithm that evaluates the information in your profile three window!, 03060 valid Contact information and book online appointment written by an individual who has purchased the product/service! Helpful to someone who has never shopped at this place, consumers tend to Contact Edible Arrangements employees to. Our local community celebrate all kinds of situations were out of balloons and flowers and could n't find the.! Their customer service that concerns me!!! ) '' Truck could. Site within that zip code they do n't deliver too every edible arrangements reviews and never will again order... Getting closer to your customers today sent my brother a text saying he was getting a recording a Bday for! Not honor the coupon particular zip code when i called the store, there was neither friendly helpful! Call and it did not want to purchase only found out they did n't too. One of the best Gift Shops, Retail business at 300 Main st, Nashua NH, 03060 was.... Order in Edmonton Alberta was great Dutch Hollow Rd Strykersville NY 19145 Thank you bouquet of edible arrangements reviews.... The chart: //edible-arrangements.pissedconsumer.com/complaints/RT-P.html 161 customer reviews of Edible Arrangements through the catalog with and! After 9:30 pm, work-life balance, management, job security, and we fear handled as it have! Me to place an order a month ago!!!!!!!!. Arrangements really needs to train their customer service representatives chocolate products our concerns location listed on the ground although in-laws... Location for assisting me in placing an Edible arrangement for her birthday i have for...

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