The $900 billion Covid relief law gives workers an extra 11 weeks of unemployment benefits through March 14. You should apply for Pandemic Unemployment Assistance retroactive to your first week of total or partial unemployment. Contact Information: Call Center: (877) 626-6800 Open 8:30 a.m.–4:30 p.m., Monday–Friday, 8 a.m–12 p.m. Saturday. You will be able to appeal the disqualification by: If you are still unemployed while waiting for a hearing, you must continue to Applicants will need to provide the following information: Resources on Pandemic Unemployment Assistance are available in Spanish. To be eligible, individuals must be able to work and be available for work in accordance with state law. PUA provides unemployment benefits to individuals who are unable to work because of a COVID-19-related reason but are not eligible for regular or extended unemployment benefits. in the scale of 1, Strongly Disagree, to 5, Strongly Agree, Professional Training & Career Development, COVID-19 and Unemployment: What you need to know, apply for Pandemic Unemployment Assistance online, Pandemic Unemployment Assistance Guidebook (Spanish), Pandemic Unemployment Assistance Guidebook (French), Pandemic Unemployment Assistance Guidebook (Vietnamese), Pandemic Unemployment Assistance Guidebook (Arabic), Pandemic Unemployment Assistance Guidebook (Chinese), Pandemic Unemployment Assistance Guidebook (Khmer), Pandemic Unemployment Assistance Guidebook (Portuguese), Pandemic Unemployment Assistance Guidebook (Haitian Creole), Pandemic Unemployment Assistance Guidebook (Lao), Pandemic Unemployment Assistance Guidebook (Russian), Pandemic Unemployment Assistance Guidebook (Italian), Pandemic Unemployment Assistance Guidebook (Korean), If you need to contact the Department of Unemployment Assistance, please click here, clicking on “I want to appeal” on the notice; or. may use a variety of documents to calculate their income, including W-2s, 1099s, tax returns, pay stubs, bank receipts and billing notices. recommend or appoint a representative. To get help with your claim, call unemployment customer assistance at (877) 626-6800. Eligible claimants should reopen their claim through UI Online. If you wish to be represented at any level of appeal, it is important that you arrange After you apply for PUA, remember to request benefits every week, even if your application or appeal is pending. Additionally, if you have feedback on the use of the Pandemic Unemployment Assistance application, please feel free to complete our feedback form. What is the maximum number of weeks for which an individual qualifying for Pandemic Unemployment Assistance (PUA) can receive benefits? and my income and hours have declined greatly because. "Criminal enterprises in possession of stolen personal information from earlier national data breaches have been attempting to file large amounts of illegitimate unemployment claims through the Massachusetts Department of Unemployment Assistance (DUA) system. The individual has been diagnosed with COVID-19 or is experiencing symptoms of COVID-19 and is seeking a diagnosis; or, A member of the individual’s household has been diagnosed with COVID-19; or, The individual is providing care to a household or family member who has been diagnosed with COVID-19; or, A child or other person for whom the individual has primary caregiving responsibility is unable to attend school or another facility as a result of COVID-19; or, The individual is unable to reach the place of employment because of a quarantine imposed as a result of the COVID-19 public health emergency; or, The individual is unable to reach the place of employment because the individual has been advised by a health care provider to self-quarantine; or, The individual was scheduled to start work and does not have a job or cannot reach the job as a result of COVID-19; or, The individual has become the breadwinner or major support for a household because the head of the household has died as a direct result of COVID-19; or, The individual has to quit their job as a direct result of COVID-19; or, The individual’s place of employment is closed because of COVID-19; or. Learn more about the Board of Review. Federal guidelines provide that an individual is considered “self-employed” for purposes of PUA only where their primary reliance for income is on the performance of services in the individual’s own business, or on the individual’s own farm. We will use this information to improve the site. Are you eligible for, or receiving, benefits from other unemployment insurance programs such as regular unemployment benefits, Trade Readjustment Allowances (TRA), Disaster Unemployment Assistance from a prior natural disaster, or WorkShare benefits? In some cases, particularly for identity verification issues, they will be conducted in person. Start here to find information about PUA and other programs the Department of Unemployment Assistance (DUA) offers. To be eligible, individuals must be able to work and be available for work in accordance with state law. It will be effective for weeks of unemployment beginning on or after 2/2/20 and ending 12/26/20. Between April 16 and November 23, a total of 880,115 MA residents applied for Pandemic Unemployment Assistance (PUA), but only 285,942 claims were eligible to be paid, meaning the state denied 535,931 claims. Pandemic Unemployment Assistance (PUA) is a program that temporarily expands unemployment insurance (UI) eligibility to self-employed workers, … Did you earn more than $5100.00 in 2019 working for the Federal government or in the military? You have 30 days from the mailing Individuals receiving paid sick leave or other paid leave benefits for less than their customary work week, however, may still be eligible for PUA. Multilingual call agents are available. If you are working fewer hours due to COVID-19 and it has resulted in a loss in income, and you are not eligible for regular unemployment benefits, you may be eligible for PUA. The total amount disbursed to eligible claimants was over $1.3 billion. If your claim for regular unemployment is approved, you must exhaust all of those benefits, including extensions before you can apply for PUA. BOSTON — In May, 25 Investigates reported that Massachusetts was one of several state’s targeted in a nationwide fraud scheme involving Pandemic Unemployment Assistance (PUA), aid for individuals who don’t qualify for traditional benefits. No. You must appeal within 30 calendar days of the date of the disqualification. You are eligible for PUA if you were impacted by COVID-19 in 2020. To be eligible, individuals must be able to work and be available for work in accordance with state law. The new program, Pandemic Unemployment Assistance (PUA), extends eligibility to individuals who: Individuals must provide “self-certification” that they are otherwise able and available to work, but are prevented from doing so by one of the following circumstances relating to COVID-19: Individuals able to telework with pay and individuals receiving paid sick or other leave will not qualify for PUA. Also, there is no waiting week. To get help with your claim, call unemployment customer assistance at (877) 626-6800. Would you like to provide additional feedback to help improve Mass.gov? Individuals should retain all documents establishing income for verification purposes. DUA cannot To begin go to: https://www.mass.gov/how-to/apply-for-pandemic-unemployment-assistance. Individuals able to telework with pay and individuals receiving paid sick or other leave will not qualify for PUA. The individual works as an independent contractor and the COVID-19 public health emergency has severely limited his or her ability to continue performing his or her usual work activities, and has thereby forced the individual to stop performing those activities. Scenario 1: Once you run out of eligible weeks for EB, you will need to apply for the PUA program. Sunday is the first day of the week you'll be able to request your benefits for the prior week. how to appeal the decision to the District Court or the Boston Municipal Court. Assistant U.S. Am I eligible for PUA? You can apply for Pandemic Unemployment Assistance online. This applies to millions of people getting Pandemic Unemployment Assistance or … Individuals may use a variety of documents to calculate their income, including W-2s, 1099s, pay stubs, bank receipts and billing notices. An authorized agent of your choice, such as an TeleCert Line (Automated system is operational, please do not transfer to an agent within the system) (617) 626-6338 To … [Massachusetts] PUA help please [Massachusetts] Question . Which scenario do you fall under? Massachusetts residents who are not eligible for regular unemployment benefits can now apply online for the new Pandemic Unemployment Assistance (PUA) program, Gov. you will not receive benefit payments for the weeks when you did not request As of April 27, 2020, the new system has been updated to allow those claimants in this situation to qualify for PUA benefits provided they are otherwise eligible. PUA provides up to 46 weeks of unemployment benefits to individuals who are not working as a result of COVID-19 and are self-employed, independent contractors, gig economy workers, and others who otherwise would not qualify for regular UC or EB under state or federal law or PEUC. I have had numerous friends express envy over the situation. In cases where an individual has partial earnings, these earnings must be reported, and their weekly benefit amount may be reduced. The worker will supply information regarding when the period of COVID-19 related unemployment began. Any individual that earned more than $5,100 in 2019 working for an employer who took taxes out of their paycheck is not eligible for PUA but may be eligible for regular unemployment benefits. hearing and you will be sent a notice of the date and time. What must these workers establish to qualify for benefits? The application is mobile-friendly and can be completed in under 30 minutes if you have the appropriate documentation. 2020 to 2021 Retroactive Unemployment Benefits. 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